Completed Event: Cross Country versus Cyclone Preview on August 29, 2025 , , Men: 1st, Women: 1st
Final
Cross Country
Cyclone Preview
Men: 1st, Women: 1st
Iowa State University Athletics
Read below for information on all Mid-American Field at Jack Trice Stadium policies and procedures.
Clear Bag Policy and Restricted Items
The Iowa State Athletics Department has a clear bag policy for all ticketed events. The following bag types are allowed:
- Plastic, vinyl, or PVC clear totes that do not exceed 12x6x12 inches and do not have a logo larger than 4.5x3.4 inches;
- One-gallon clear plastic freezer bags (i.e. Ziploc or similar);
- Small clutch bags no larger than 6x9 inches
- Exceptions will be made for bags containing items required for medical, family, or child care.
Cashless Purchasing
Jack Trice Stadium only accepts cashless payment systems throughout its venues. This includes the ticket office, concessions, parking, and merchandise points of sale in our facilities. Fans can use traditional credit/debit card payment methods. Cash and checks will not be accepted.
Customer Service Line/Fan Feedback/Guest Services
Do you have a problem in your seating area? Call the customer service hotline at (515) 296-7849. If possible, please note the stadium section, row and seat number(s) of the disruption.
Patrons in need of assistance can go to the guest services location on either concourse. Locations are below Section B on the west concourse, and below Section T on the east concourse. Patrons may also request assistance by calling the in-stadium customer service hotline.
The Iowa State Athletics Department strives to create a fun and safe gameday environment at MidAmerican Energy Field at Jack Trice Stadium. Your feedback is important to us as we try to meet this goal.
Please submit your feedback at https://cyclones.com/sports/2016/6/30/gamedayfanfeedback
CyRide and Rideshare Services
CyRide operates regular transit service throughout Ames with the closest bus stop to MidAmerican Energy Field at Jack Trice Stadium on game days being Lincoln Way/Beach. For more information about transit service, call 292-1100 or go to www.cyride.com.
Commercial services such as Uber, Lyft, taxis, etc. are encouraged to utilize the area around Stephens Auditorium to drop off and pick up passengers. Rideshare vehicles will not be permitted within the parking lots and will not be allowed to stop in traffic to drop off or pick up passengers. Drivers will be required to move if they are impeding pregame or postgame traffic in any way.
Digital Tickets & Parking Passes
All game tickets and parking passes are now issued digitally to fans’ smartphones/mobile devices. Screen shots of barcodes are not able to be used for admission. Download the official Iowa State Athletics app to access and visit Iowa State’s Digital Ticketing Guide for complete information on how to access and manage digital tickets and parking passes. To avoid delays, load your tickets and parking into your mobile wallet before leaving for the game!
All gates into Jack Trice Stadium have ticket pedestals that fans will use for access into the game by scanning their ticket from their own mobile device.
>> Learn more about mobile ticketing
Iowa State Athletics App
The best way to access tickets and parking passes is through the Iowa State Athletics app, compatible with both iOS and Android devices. Visit the Apple App Store or Google Play, or search “Iowa State Cyclones” in your devices app store, to update or download the app. Fans are encouraged to enable push notifications to get instant updates about their favorite Cyclone teams, ticket offers, game day information, exclusive contests and more.
Drones
The area above Jack Trice Stadium is restricted airspace on football gamedays. All aircraft operations, unmanned aircraft systems (UAS) and remote controlled aircraft such as drones, are prohibited within three miles of the stadium without prior approval.
The following link is provided to request drone access for working purposes:
https://www.riskmanagement.iastate.edu/unmanned-aircraft-systems
Fan Code of Conduct
Iowa State athletics staff proactively supports a safe and fun experience for our guests, and reminds everyone that:
-Fans are entitled to enjoy the event experience free from disruptive or inconsiderate behaviors or unruly actions.
-Fans should refrain from using abusive or obscene language or gestures.
-Fans who choose to consume alcohol must do so in a legal and responsible manner.
-Fans shall comply with requests from venue and event staff.
-Alcohol can only be consumed in designated locations within Jack Trice Stadium
The following actions are prohibited:
-Public intoxication or other signs of impairment related to alcohol consumption.
-Possession or use of illegal drugs.
-Possession of a firearm or weapon.
-Smoking (including the use of electronic cigarettes).
-Fighting and unruly or inconsiderate behavior.
-Unauthorized sales or solicitations on University grounds.
-Interfering with the progress of the event, including throwing any object onto the field/playing surface or going onto the playing surface.
-Sitting in a location other than the guest’s ticketed seat.
-Destroying property.
-Conduct that endangers participants or spectators.
-Criminal trespassing.
-Signs, banners, placards or leaflets
Those who choose not to follow Iowa State Athletics’ Fan Code of Conduct will be subject to ejection without refund. Ticket holders are responsible for their conduct and the conduct of their guests or persons occupying their ticketed seats.
Iowa State reserves the right to eject, and revoke tickets to future events without refund, for persons who violate any of the terms of the license (refer to back of ticket) or any state, local, or federal laws. Violators are subject to immediate arrest, prosecution, and permanent revocation of this license.
Patrons without proper credentials are prohibited from entering the field level at any time. Violators may be subject to ejection or arrest and prosecution.
If you witness any patrons demonstrating the behaviors listed above during an event, please notify security (police officers or event support staff) or call the Customer Service Hotline at (515) 296-7849.
Fan Services and Accessibility Guides
Information for all Fan Services and accessibility can be found here.
The information includes about parking, elevators, shuttles, courtesy carts, restrooms, first aid, and other amenities to assist our fans.
Hydration
There are water fountains and bottle fillers located throughout both the east and west concourses of the stadium.
Lactation Room
A mother’s lactation room is available on the east concourse of Jack Trice Stadium. The room can be found on the north end of Jack Trice Club, with entrance from the concourse side of the club.
First Aid
Medical services are available at designated locations on both the east and west concourses of the stadium. In case of emergency, please contact an event staff member, police officer, or call the Customer Service Hotline at (515)-296-7849
Golf Carts
Only university managed golf carts, with a gameday function and pre-approved by Iowa State are, permitted in Iowa State parking lots on football gameday. Golf carts prior approval decal are not permitted and are subject to ticketing and removal from Iowa State parking lots.
Jr. Cyclone Club
The Jr. Cyclone Club is the official Iowa State Athletics fan club for fans 12th grade and younger. The club encompasses all of Iowa State’s sports. Members receive admission to over 80 events, including all home football games and exclusive members-only events. For more information and to register online, visit jrcycloneclub.com.
Lost & Found
Lost and found is located at the Guest Services locations on the East and West concourse. Items lost or found can either be turned in at these locations or reported to an usher. All lost and found items will be held in the event management office until the end of the season. All unclaimed items will be discarded. To fill out our Lost and Found form, please click here.
Lost Children
Parents/guardians with a lost child should contact the nearest police officer or event staff member or call the Customer Service Hotline at (515) 296-7849. That person will then contact the proper personnel to ensure the quickest remedy to the situation. If the child knows his/her seat location, the child will be returned to that location.
Parking | Football Parking Map | Campus Parking Map | North Parking Lot Entries | South/East Parking Lot Entries
Additional information about parking is provided: https://cyclones.com/sports/2024/8/14/parking
Cars
Pre-sale single game parking will be sold online only and will cease at Noon the Friday before each game OR when passes sell out. Pre-sold parking passes for public parking lots allow entry into one of the public parking lots, all will be first-come, first-served with pass holders choosing their lot upon arrival. If available, parking passes for the general public lots will be available on site the day of the game.
Vehicles parking in standard car stalls including any attached accessories must not exceed a maximum stall length of 21-feet and maximum width of 8-feet, 6-inches. Vehicles with pull-behind trailers and pull-behind smokers are prohibited.
Oversized vehicles, which do not fit into an assigned space and have not been approved by Iowa State, will be directed to park elsewhere.
Recreational Vehicles
Cyclone Club members issued RV permits will park in the RV Village. Click here to see a map of the numbered spaces
In addition, RV parking is available at the ISU Research Park, approximately one mile south of Jack Trice Stadium. Tailgating is prohibited in ISU Research Park. Parking in ISU Research Park will be available beginning Fridays at 5:00 PM
Parking Lot Opening Times
Donor Parking Lots
Kickoff 11:00 a.m. or 11:30 a.m. Lots open at 6:00 a.m.
Kickoff 12:00 p.m.-4:00 p.m. Lots open six hours before kickoff
Kickoff after 4:00 p.m. Lots open at 10:00 a.m.
Public Grass Parking Lots
Kickoff 11:00 a.m. or 11:30 a.m. Lots open at 6:00 a.m.
Kickoff 12:00 p.m. or later Lots open six hours before kickoff
Parking Lot Arrival
Any vehicles entering the lots prior to the scheduled opening times may be subject to tow.
Please do not arrive expecting to stage at the entrance of the lots prior to the scheduled opening of the parking lots. Cars staged or parked near the entrance of each lot may be asked to move at any time in advance of the lots scheduled opening.
Staged parking is not allowed on open city streets and law enforcement can ask any car to move at any time prior to the lots being opened if it is blocking normal flow of traffic.
There may be times Iowa State opens the lots prior to the scheduled start time at the request of law enforcement or for the convenience of our fans. Please note this practice will vary from game to game and lining up in anticipation of parking lots opening earlier than the stated time may not be permitted.
On average, less than 20% of the stalls are filled within the first two hours of opening the lots and less than 10% of the lots are full within the first 30 minutes of opening.
Vehicles arriving to the lot are permitted to park in any vacant spot. Fans are asked not to save spots for vehicles arriving at a later time.
Parking Lot Emergency Lanes
There are red emergency lanes painted within all paved parking lots. The primary purpose of these lines is to identify paths required to remain open and available for law enforcement, fire support and emergency medical personnel to access all areas of those lots when necessary.
Additionally, keeping these lanes clear assists cars attempting to access the lots and available parking stalls as the lots fill with tailgating activity. Vehicles have the right of way in designated red travel lanes within the parking lots. Any tailgating equipment, tents, chairs or other items must be moved from travel lanes as vehicles pass through the lots. Parking lot staff can ask patrons to move or relocate any equipment they deem to be disruptive.
It is important to make every space available to use for parking as the number of access passes available per lot equals the numbers of stalls available. Your parking pass entitles you to use of one parking space. The use of a parking space for other reasons, such as portable grills, games, tents, chairs, etc. is not permitted in non-reserved areas.
Vehicles are not permitted to pull onto the curbs or parking islands adjacent to any paved parking stall. All vehicle tires must remain on paved surfaces.
Neighborhood Parking
If parking in the neighborhoods surrounding the stadium, please be aware of signs and posted parking restrictions. Information about parking options in the neighborhoods surrounding the stadium can be found here: https://www.cityofames.org/My-Government/Departments/Police-Department/Game-Day-Parking
Free Parking
There is free parking located at both the Iowa State Research Park and Iowa State central campus both within one mile of Jack Trice Stadium. Please follow all posted signs for any parking restrictions in those areas. Tailgating is not permitted in those free parking locations.
Digital Parking Passes
All parking passes are now issued digitally to fans’ smartphones/mobile devices. Screen shots of barcodes are not able to be used for admission. Download the official Iowa State Athletics app to access and visit Iowa State’s Digital Ticketing Guide for complete information on how to access and manage digital tickets and parking passes. To avoid delays, load your digital parking into your mobile wallet before leaving for the game!
>> Learn more about mobile ticketing
Phone Numbers
Athletics Ticket Office: 888-ISU-CYCLONE (888-478-2925)
Cyclone Club: 515-294-5022
Gameday Customer Service Hotline: (515) 296-7849
ISU Help Van: (515) 294-4444
Signs and Banners
Signs and banners are not allowed inside Jack Trice Stadium.
Tailgating Policies
Please remember the following policies when tailgating:
-Limit your tailgating to your ONE parking space – ONE parking space per pass will be strictly enforced.
-Tents can be no larger than 10' x 10’.
-DO NOT block the path for other vehicles to park or to access the lots and parking stalls.
-No glass bottles, kegs or open fires are allowed in parking lots.
-No tailgating from elevated surfaces (vehicle beds, roofs, trailers).
-No professional sound equipment, DJ booth, etc., without prior written approval from ISU Athletics. Speakers that can stand alone or are connected to an amplifier are prohibited. Small "boom boxes" are permitted but the sound cannot extend past your tailgate area (70 Decibels).
-Remember to clean up your area and dispose of trash before departing.
-All patrons who are under 21 years of age are strictly prohibited from using alcoholic beverage on university property. The use of alcohol on university property or property controlled by Iowa State University is only allowed in accordance with federal, state and local laws and in accordance with Iowa State University Policy. Beer and wine are allowed in parking areas. State law prohibits hard liquor consumption or possession of an opened bottle of hard liquor on public property, which includes Iowa State University parking lots.
-Grills / Wood Fires: Liquid Propane (LP) and charcoal grills and LP heaters are permitted in parking lots when temperature warrants. Please do not place used charcoal, embers, or ash in trash cans, under trees, or leave it in the parking areas. LP grills or heaters are limited to one 20# LP cylinder per device; no spare or additional cylinders will be allowed. Open wood fires or wood fires enclosed in a portable fire pit are not permitted.
PLEASE NOTE: If any of these tailgating and/or parking policies are abused, Iowa State reserves the right to revoke parking privileges for future games and future seasons. Parking staff, police, and Iowa State staff have the right to remove any vehicle for violating parking or tailgating policies or vehicles that may present a safety hazard.
Tailgate Tents
Iowa State requires patrons to follow manufacturer recommendations on set-up, tear down, and securing of any tents or canopies, including recommendations regarding the wind speed rating. Depending upon weather conditions, Iowa State may restrict the use of some or all tents, canopies, or other tailgating items or structures. Owners are ultimately responsible for any damage caused by their tailgating activities and equipment including wind-blown structures.
Tents & Group Tickets
Cyclone Tents and group ticket discounts are available prior to the day of the game. For more information on purchasing tents or group tickets, call (515) 294-7752 or go online to http://www.cyclonetents.com/.
Ticket Information
The "Will-Call" window for the general public is located at the ticket office located inside the Jacobson Building on the North end of Jack Trice Stadium. Single-game tickets (if available) may be purchased online or at the ticket trailer located southwest of Gate 3. All tickets are based on availability. The ticket office will open 4 hours prior to kickoff or 8 a.m., whichever is later and remain open through halftime. Children under two do not need a game ticket.
Fans should take caution when purchasing tickets from any secondary ticket market or ticket resellers, as Iowa State Athletics cannot guarantee the authenticity of the tickets.
Digital Tickets & Parking Passes
All game tickets and parking passes are now issued digitally to fans’ smartphones/mobile devices. Screen shots of barcodes are not able to be used for admission. Download the official Iowa State Athletics app to access and visit Iowa State’s Digital Ticketing Guide for complete information on how to access and manage digital tickets and parking passes. To avoid delays, load your tickets and parking into your mobile wallet before leaving for the game!
All gates into Jack Trice Stadium have ticket pedestals that fans will use for access into the game by scanning their ticket from their own mobile device.
>> Learn more about mobile ticketing
Re-Entry
Patrons must have their tickets scanned out upon exit of the stadium in order to re-enter. The ticket then will be scanned upon re-entry in to the stadium. Re-entry will be allowed at all gates. Re-entry will not be allowed before kickoff or after the start of the 4th quarter.
Entry Times & Locations
All gates will open 90 minutes prior to game time. Patrons are encouraged to enter the stadium early to avoid missing the action.
All non-student tickets can enter any gate at the stadium.
