Completed Event: Cross Country at Nuttycombe Invitational on October 9, 2026 , , Men: 19th; Women: 10th
Final
Cross Country
Nuttycombe Invitational
Men: 19th; Women: 10th
Iowa State University Athletics
Hilton Coliseum Gameday Policies
Everything you need to know before you head to Hilton Coliseum for men's basketball, women's basketball, wrestling, and volleyball.
Getting There & Parking
Parking
Full athletics parking details for every venue: cyclones.com parking information
Accessible Parking & Drop-Off
ADA parking is available on a first-come, first-served basis to vehicles with a state-issued accessible parking permit in paved stalls in lots B1, C1 and C2. For men's and women's basketball, additional ADA parking is available in lots B2 and B3. RV parking is not available in ADA areas.
Passenger drop-off: Parking staff can direct you to a safe area to drop off passengers.
An elevator is located at the lower west door of Hilton Coliseum.
Entry & Tickets
Ticket Information
Single-game tickets, if available, can be purchased online through Ticketmaster or at the ticket booth on the north side of MidAmerican Energy Field at Jack Trice Stadium. All tickets are based on availability.
The general public Will-Call window is at the Athletics Ticket Office on the north end of the Jacobson Building. The ticket office opens one hour before the event and stays open through halftime.
Children under two do not need a ticket.
Use caution buying from secondary ticket markets or resellers — Iowa State Athletics cannot guarantee authenticity.
Digital Tickets
Game tickets are delivered digitally to your smartphone. Screenshots of barcodes cannot be used for admission. To avoid delays at the door, load your tickets into your mobile wallet before you leave for the game.
>> Learn more about mobile ticketing
Iowa State Athletics App
Available on iOS and Android — search "Iowa State Cyclones" in your app store. Turn on push notifications for gameday updates, ticket offers, and exclusive contests.
Door Times
All doors open to the public 60 minutes before game time.
Men's Basketball — Students: The north (student) doors open 90 minutes before tipoff for fans with a student ticket. Students with reserved tickets are admitted when public doors open, 60 minutes before tipoff.
Students: see Student Tickets & Entry below for entry, line-up, and seating details.
Student Tickets & Entry
Everything students need — entry, line-up, and where Cyclone Alley sits — lives on the Student Ticket Info page.
Men's Basketball
CyPass — Other Hilton Sports
Seating Chart
Find your section before you arrive. Tap the chart to view full-size.
Clear Bag Policy
Pacers vs. Timberwolves Preseason Game Bag Policy — Tuesday, Oct. 6
For the Pacers vs. Timberwolves preseason game, only bags 6 inches x 9 inches or smaller will be allowed. NO clear bags larger than 6 inches x 9 inches will be permitted.
Exceptions made for items required for medical, family, or childcare needs.
Iowa State Athletics has a clear bag policy for all ticketed events. Allowed bags:
• Clear plastic, vinyl, or PVC totes no larger than 12x6x12 inches, with no logo larger than 4.5x3.5 inches
• One-gallon clear plastic freezer bags (e.g., Ziploc)
• Small clutch bags no larger than 6x9 inches
• Exceptions made for items required for medical, family, or child care needs
All bags are subject to search by security staff. Staff cannot hold prohibited bags during the event.
Permitted & Prohibited Items
Permitted
• Items required for medical, family, or child care needs
• One sealed or empty plastic water bottle (20 oz. or less) per person — no metal water bottles
Prohibited items include, but are not limited to:
• Outside alcoholic beverages (see Alcohol Policy)
• Outside food and beverages, coolers, or containers
• Backpacks, fanny packs, purses, or any bag that is not clear
• Artificial noisemakers
• Beach balls
• Chairbacks or stadium seats
• Strollers and umbrellas
• Pets (service animals are permitted)
• Video cameras, and cameras with a lens longer than 6 inches
• Selfie sticks, tripods, telescopic devices, or camera poles
• Laser pointers, flashlights, or glowsticks
• Sealed packages of any kind, including gifts
• Weapons, tools, razor blades, scissors, etc.
• Hazardous items, including fuels, torches, lighter fluid, chemicals, paint, batteries, or aerosols
Prohibited items must be returned to your vehicle or discarded at least 300 feet from the building. Unlawful items are subject to confiscation, and the person in possession is subject to arrest.
Re-Entry
Hilton Coliseum has a strict no re-entry policy for all ticketed events.
At the Game
Cashless Purchasing
Concession and merchandise stands at Hilton Coliseum accept card and mobile payment only. Going cashless means shorter lines and faster transactions so you're back in your seat sooner.
Vending machines for water and Pepsi products around the concourse do accept cash.
Alcohol Policy
Where to Buy
• Alcohol will be available for sale on the concourses, but no mixed drinks are sold inside Hilton Coliseum
• Alcohol is also sold in two premium areas connected to Hilton Coliseum: Johnny's in Scheman and The Champions Club on the east end of Hilton. Guests in these areas may bring one alcoholic beverage per person from these areas into Hilton Coliseum.
Purchase Limits & Rules
• Maximum of two alcoholic beverages per person, per transaction, with valid ID
• No sales or service to anyone believed to be intoxicated
• Students may enter the student section carrying only one alcoholic beverage
• Alcohol may not be taken out of the building
• Outside alcoholic beverages are not permitted
Guests possessing alcohol without proof of being at least 21, or passing alcohol to minors, will be ejected and are subject to arrest and loss of ticket privileges.
When Sales End (approximate)
Men's BasketballAt the 10-minute mark
Women's BasketballEnd of the 3rd quarter
WrestlingAfter the 7th match of a dual
VolleyballEnd of the 2nd set
Alcohol sales may be cut off at any time if deemed necessary.
Water & Lactation Room
Fans may bring one sealed plastic water bottle (20 oz. or less) or an empty plastic bottle to fill at water stations throughout the arena. Metal water bottles are not permitted.
Lactation Room: Located on the west side of Hilton Coliseum on the street level (2nd floor).
First Aid
The first aid room is on the upper west concourse. In an emergency, contact the nearest event staff member or police officer.
Lost & Found
Lost and found is at the Guest Services desk on the west side of Hilton Coliseum on the street level (2nd floor). Items can be turned in there or reported to an usher. Items are held in the event management office for up to three weeks; unclaimed items are then turned in to Central Stores on campus. Submit a Lost and Found form here.
Lost Children
Parents/guardians with a lost child should contact the nearest police officer or event staff member, who will get the right people involved right away. Lost children are typically reunited with family at the first aid room on the upper west concourse.
Fan Services & Accessibility
Full fan services and accessibility information is available in the Hilton Coliseum Accessibility Guide (PDF).
For ADA parking, passenger drop-off, and elevator access, see Accessible Parking & Drop-Off above.
Conduct & Policy
Sportsmanship & Fan Conduct
Hilton Magic is loud — and it's at its best when every fan can enjoy it. Iowa State expects all fans to practice good sportsmanship.
Not allowed:
• Fighting or disorderly behavior
• Throwing objects onto the playing court (punishable by state and local law)
• Attempting to enter the playing surface
• Political or inciting messages
• Foul, sexist, racist, homophobic, transphobic, obscene, or abusive language or gestures
• Unauthorized solicitation, inside or outside the arena
Management reserves the right to eject, and to revoke tickets to future events without refund, anyone who violates the terms of the ticket license or any state, local, or federal law. Violators are subject to immediate arrest, prosecution, and permanent revocation of ticket privileges.
Smoking & Vaping
In accordance with the Iowa Smokefree Air Act, smoking and vaping are not permitted anywhere on Hilton Coliseum grounds.
Help & Contact
Phone Numbers
Athletics Ticket Office: 888-ISU-CYCLONE (888-478-2925) or 515-294-1816 | tickets@iastate.edu
Cyclone Club: 515-294-5022
Guest Services: 515-294-3662
ISU Help Van: 515-294-4444
Guest Services
Need help during the game? The Guest Services desk is on the west side of Hilton Coliseum on the street level (2nd floor), or call 515-294-3662. Any usher or event staff member can also help.
